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SAAJ Virtual — Application

A digital health application where young people in Mozambique can ask sexual and reproductive health questions to two AI virtual guides.

Category
Digital Platforms
Location
Mozambique
Three phones showing the SAAJ Virtual location, guide and chat screens, as presented on the marketing website.

Overview

SAAJ Virtual supports adolescents and young people in Mozambique who want information about sexual and reproductive health. The application opens in the browser, works without a mandatory account, and guides each person from choosing their location to a conversation with Tonito or Manuela.

Tonito and Manuela are AI virtual guides, not health professionals. They offer information and point people towards care. In Maxixe and Massinga, the application also offers voice calls and appointment requests at the local SAAJ.

Open the Application (opens in a new tab)

What the experience includes

  • Province and district selection that adapts the services shown
  • Choice of two AI virtual guides, each with a profile
  • Conversation with suggested topics
  • Voice calls in Maxixe and Massinga
  • Appointment requests in Maxixe and Massinga
  • Quick exit control
  • Access without a mandatory account

Technology

Next.js, Vercel

The journey

From a difficult question to the next step.

  1. SAAJ Virtual location screen with Inhambane and Maxixe selected.

    Start from where you are

    A short location step asks for province and district, so the application can show what is available in that region.

  2. Store screenshot showing the Manuela and Tonito profile screens.

    Choose who to talk to

    Each person chooses Tonito or Manuela. Both are presented as virtual guides, and each has a profile before the conversation begins.

  3. Store screenshot of a demonstration chat with Manuela showing suggested topics.

    Ask, without judgement

    Suggested topics help people begin when a question is hard to put into words. The screen shown here is a demonstration, not a real conversation.

  4. Store screenshot of a voice call screen with Manuela. Calls are available in Maxixe and Massinga.

    Talk by voice in pilot locations

    In Maxixe and Massinga, people can also speak to a guide by voice call.

  5. Store screenshot of the appointment calendar. Requests are available in Maxixe and Massinga.

    Request an appointment

    Also in Maxixe and Massinga, people can pick a day and time to request an appointment at the local SAAJ.

Two parts, one experience

A website that explains. An application that responds.

The marketing website introduces SAAJ Virtual and answers first questions. The application is where the experience happens. Each has its own role, and the website leads visitors directly to the application.

Open the Application (opens in a new tab)Visit the Marketing Website (opens in a new tab)
View case study: SAAJ Virtual — Marketing Website

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